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How to use the Property Advice Service

This section is aimed at charities or community groups looking to access the Property Advice Service.
how to use the Property Advice Service
our service statement

How to use the Service
There are three main ways you can use the Property Advice Service:
1. Access our online Property Advice Resources - free to access and useFor jargon-free advice covering buying, renting, leasing and managing property. If you are visiting our Property Advice Resources for the first time you will need to register before using them. Follow this link to access our Property Advice Resources.  

2. Talk to an advisorOur advisors are available to talk over the phone or face-to-face at your premises. We can:
diagnose your property problem
highlight your options and provide further information and support
refer you to a professional for specialist advice
Contact us to speak to an advisor.
Initial support from our Property Advisers is available free of at the point of delivery to the organisations with lowest income and greatest need. This element of free support is supported by our grant funders. When you contact the Foundation, you will be informed whether your organisation qualifies for a bursary of grant-funded support.

3. Get a free referral to a property professionalYou may need assistance from a professional such as a commercial property surveyor or solicitor. We can refer you to a member of our Register of property professionals, an independent register of reputable property professionals who provide specialist advice and services to the Foundation’s Property Advice Service clients.
Our Register members have experience of working with charities and community organisations, work to an ethical charter and can often provide discounts on their fees.
Contact us to get a referral to a property professional.

The Property Advice Service is available to charities, not for profit organisations and social enterprises. Our online Property Advice Resources are open to all registered site members.

Our Service Statement

Property Advice Service_Service Statement 2014_.pdfProperty Advice Service_Service Statement 2014_.pdf

We gratefully acknowledge support from Russell-Cooke LLP for the 2019 updating of our legal advice resources.