Cookies Policy

We use cookies on this website to enable you to get the best experience. If you continue without changing your settings, we'll assume that you are happy to receive cookies. To find out more about what we use cookies for, or to find out how to change your settings, please read our Cookie Policy.

Privacy Policy

The Ethical Property Foundation complies with the Data Protection Act 1998 in all aspects of its work.

Only data that is adequate, relevant, accurate and up-to-date will be kept. It will be kept only for as long as is necessary, be used only for the purpose specified at the time given and seen only by those required to carry out that purpose.  Personal data will not be transferred to a country outside the European Economic Area unless that country ensures an adequate level of data protection.

The data we collect will be used for the following purposes:
  1. To manage property advice queries – this information is deemed confidential, only EPF staff have access to these details and they are kept securely on our database.
  2. To collate statistics which help us monitor and improve the services we provide. In these instances, specific organisation details will be kept anonymous unless we have received express permission from the stated organisation that we may do otherwise.
  3. To establish which areas of the property cycle most people are concerned with, enabling us to create new resources to address these issues.
We will never pass any of your details to a third party without your specific consent to do so and all data will be kept securely.


A cookie is a piece of text that a website transfers to a directory on your computer's hard disk, so that the website can remember who you are. Cookies are used on the site to automatically log users in once they have registered. This means that if you have cookies enabled on your machine, the next time you go to the site from your machine after registering, you shouldn't have to log in. This information is also used for system administration, bug tracking, and for producing usage statistics. The logged information may be kept indefinitely.

The user details that are recorded are your IP address, your username, the date and time you accessed the site, and which pages you visited. This is to help us see what sort of advice is most useful to organisations, so that we can focus our efforts on providing the most appropriate advice. You can find out more about cookies at

Acceptance of our Privacy Policy

Use of the Property Advice Service website and associated services implies acceptance of this Privacy Policy.
You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us if you have any reason to believe that your password has become known to anyone else.

If you are not satisfied with any aspect of this Privacy Policy please contact us with your concerns.